Human-first intake automation

The future of legal aid intake is here — and it talks.

Safe Haven AI's 24/7 voice-powered assistant answers hotlines, flags cases, and schedules appointments so your team can focus on advocacy, not admin.

Book a live demo See how it works

Voice visualizerLive

Transcribing securely

Live intake

PriorityEviction Notice

Alex

Maya AI

Hi Alex, I'm Maya from Safe Haven Legal Aid. Share whatever feels important—I'm making sure your story reaches the right attorney with context and care.

Case Study Spotlight

Safe Haven AI helps Legal Aid Chicago unlock the equivalent of 3 extra staff days in 3 weeks.

Dive into our front-line deployment with Legal Aid Chicago to learn how voice-powered intake answered LAC's hotline, surfaced urgent domestic violence matters, and delivered consistent screening.

Read the full case study Discuss a custom pilot

Key outcomes

417 callers triaged automatically with 44 priority intakes flagged for urgent domestic violence support.
22+ hours of conversations handled end-to-end, freeing intake teams to focus on advocacy.
Reduced out-of-priority calls from 46% to 21% with empathetic AI screening that callers rated 4.1/5.

Guided by legal aid leaders

Advised by the Greater Legal Community

Safe Haven AI is built with insights from legal experts and organizations to deliver tailored solutions for nonprofits.

Daniel Medwed

Northeastern University School of Law Professor

City of Boston

Office of Housing Stability

Wilmerhale Legal Services Center

of Harvard Law School

Rhiana Spring

CEO of Spring ACT

Harvard Innovation Labs

Incubator

Tyler Giannini

Harvard Law Clinical Professor of Law

Emily Ray

Harvard Law Clinical Fellow

Human Rights Entrepreneurs Clinic

Harvard Law Clinic

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24/7 language detection

Regional dialect support

Empathetic tone models

Attorney-reviewed scripts

Language access

Available in 20+ Languages

Access to justice shouldn't have language barriers. Supporting 20+ languages, and counting, including regional dialects, our AI voice agent delivers ultrarealistic and empathetic conversations that make every interaction feel personal.

Systems that speak together

Seamless hand-offs to LegalServer and your case tools

Safe Haven AI integrates with Legal Server, allowing for an automatic upload of the information received during an intake with a client into your organization's Case Management System. We use cutting-edge summarization and conversation analysis capabilities to make sure the information uploaded is accurate and organized.

Integration flow showing Safe Haven AI connected to LegalServer

Data in transitAll traffic is encrypted using HTTPS (TLS 1.3)

Access controlRestricted access via environment-scoped credentials and role-based logic

PII & privacySensitive data is stored minimally and never used to train AI models

Enterprise-grade security

Your clients' data is protected from hello to hand-off

Safe Haven AI is built for confidentiality. Encryption at rest and in transit, access controls, and transparent data policy to keep callers, funders, and your board confident.

Built for frontline teams

Bring efficiency and accessibility to legal aid—one call at a time.

Join legal aid organizations using Safe Haven AI to welcome more clients, shorten waitlists, and free staff time for advocacy.

Schedule a live demo View our product vision